1. Are these information updated?
- Bank info
- Statutory info
Once you've updated, you will be able to see "Manage" button for the employee. That's where you are able to add and edit the pay items for the specific employee.
2. Did you key in the First Day of Work and Salary Effective Date correctly?
Check on your First Day of Work and Salary Effective Date to ensure the normal remuneration reflects the correct amount. For example, if the salary is not showing the total amount of the salary, it might be due to the dates mentioned.
3. Have you clicked "Refresh Payroll"?
Done updating the information mentioned above, but still see 0.00 in the payroll? Fret not, you might just forget to refresh payroll.