Why would I unprocess a generated pay run 


There are several use cases for unprocessing a pay run that has already been generated. Here are some common examples


  1. An error in statutory information - an employee's income tax setting was disabled and their monthly tax deduction was not calculated.

  2. A new employee’s payroll was added into the pay run before the employee’s start date.

  3. A pay item for an employee was categorized wrongly, causing a miscalculation in net pay.


In order to rectify these errors, you are able to Unprocess the generated pay run, make the needed amendments and run the payroll again. 


How to Unprocess Generated Pay Run


  1. On the left panel of your admin dashboard, head to Others > Payroll > Run Payroll.

  2. Select the month that you wish to unprocess.

  3. Wait for the page to populate.

  4. Scroll down, and click on Unprocess Payroll 

  5. Click on Confirm.


Now you will have successfully unprocessed the pay run. You may now go back to make your needed amendments, and process to Run the Payroll again when you are ready to.