Why would I unprocess a generated payroll
There are several use cases for unprocessing a payroll that has already been generated. Here are some common examples:
An error in the statutory information - an employee's income tax setting has been disabled and their monthly tax deduction has not been calculated.
A new employee’s payroll was added into the pay run before the employee’s start date.
A pay item for an employee was incorrectly categorised, resulting in a miscalculation of the net pay.
To correct these errors, you can unprocess the generated payroll, make the necessary changes and run the payroll again.
How to Unprocess Payroll
On the left panel of your admin dashboard, head to Payroll > Run Payroll.
Select the month that you wish to unprocess.
Wait for the page to load.
Scroll down, and click on "Unprocess Payroll"
Click on "Confirm".
You have now successfully unprocessed the pay run. You can now make the necessary changes and then "Run Payroll" again when you are ready.