Can employee clock in if he/she forgets to clock out the day before
If the employee forgets to clock out, the session will continue to run and he/she will not be able to clock in another new session until the old session has ended.
Can admin/supervisor help the employee to clock out?
Yes, Admins can locate the employee's affected TimeSheet and Clocking Out the employee.
To Clock Out the Employee
1. Head to the left panel, and click on Time Tracking
2. Under Time Tracking Sheets > Active Timesheets, look for the employee's respective timesheet.
3. Click on View
4. Locate the time session where the employee has not clocked out
5. Click on Clock Out
Can employee clock out at home when he/she forgets to clock out at office/store
If the admin has enabled geofence/WiFi settings and the employee has clocked in while in range, but forgets to clock out when in office and only realises it when he/she is back home, then he/she won't be able to clock out because the employee is not in the range set to the geofence/WiFi.
In this situation, you would need to require the employee to clock out when they're back in the location, or for the admin to clock out the employee via admin dashboard.
If you still have any issue with this, you can contact [email protected] to inquire further and our support team will help you further.