altHR Knowledge Base

General 6

• What is the difference between the admin dashboard and altHR mobile/web app?
• Can I access altHR from my desktop?
• My employee did not receive an invitation email
• My employee cannot sign in / app shows invalid credentials
• Employee keeps getting logged out of altHR mobile app

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Company Setup 8

• What do I do after I sign up?
• How do I set up my company profile?
• How do I configure Job Group and Job Grade?
• How do I turn on or off certain modules?
• How do I assign admin role and access?

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People 12

• How do I hire employees onto altHR?
• How do I import my employees in bulk?
• How to send invitation email to employees?
• What can I do if an employee is unable to access their account?
• How can I change employee's position?

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Leaves 13

• How do I configure default approval routing (for leaves, expense and travel)?
• How can I configure my company's public holidays and company holidays?
• How can I configure my company Work days?
• How do I create leave policies?
• What are the default leave policies available?

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Expenses 6

• Setting up expenses
• What are the default expense policies available?
• How to edit or add an expense policy?
• How can I process expenses?
• How do I tie a travel request to an expense request?

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Document Manager 3

• How do I upload a document?
• What kind of file formats can I upload?
• How can I check if an employee has read the document?

Time Tracking 3

• What is time tracking?
• I have turned on time tracking module but it did not appear in my app.
• How to set up time tracking?

Checklist 4

• How can I use checklist to collect employee information?
• The field I need is not available, how can I create a new field?
• What are the default checklists available?
• How do I know if my employee has completed a checklist?