altHR Knowledge Base

Please visit https://althr.my/pricing for the latest pricing. There is no minimum employee headcount to subscribe to altHR.  Try it now fo...

altHR offers a free trial for 30 days. The trial period starts when you activate your altHR account. For example: You sign up for altHR on 8 May and acti...

Our 30-days free trial gives you a taste of altHR and time to evaluate if it's right for you. When your trial expires, you can subscribe to one of our ...

Once you have signed up, you will receive an activation email to activate your altHR account. It is only after you activate the account, you can login via h...

Yes, you can reactivate your old account. In our privacy policy it will be kept for 7 years. Please write to support@althr.my to request to reactivate the...

For monthly subscribers: Your altHR account will be suspended when: You have not binded your card by the end of the trial period; or When attempts to...

https://https://help.althr.my/support/solutions/articles/44002347170-how-to-add-edit-card-for-payment  Upon expiry of your free trial, you will need...

We currently only accept Debit/Credit card payment for monthly subscription. We do not accept other payments such as bank transfer, paypal, cash payment...

To find the billing menu :   1. On your admin dashboard, head to the right panel.   2. Click Admin > Account   3. Click on the Account tab   4. U...

Billable amount = RM5 x employee headcount + 6% SST What is Employee Headcount? Your employee number can fluctuate throughout the month but you will be ...