How to create a category in your helpdesk

How to create a category in your helpdesk Print

Modified on: Thu, 26 Aug, 2021 at 4:39 PM

To create a category in your helpdesk:

1. On the left panel of your admin dashboard, head to Helpdesk > Settings.

2. Click on the Category tab.

3. Click Create New Category.

4. Enter category name.

5. Confirm by clicking Submit.

Read more:

How to create a sub-category in your helpdesk

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