How to generate and download case reports

How to generate and download case reports Print

Modified on: Thu, 26 Aug, 2021 at 5:17 PM

To generate and download case reports:

1. On the left panel of your admin dashboard, head to Helpdesk > Reports.

2. Select report type and filter.

3. Confirm by clicking Generate Report.

4. In the Download Report tab, click Download. The report will be downloaded in Excel format.

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